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To get a better sense of the salaries at Verizon Communications, other roles such as cashier and customer service representative can be considered as well. Let's find out Verizon Interview Questions Software Engineer (4) Software Developer (3) Our Field Operations and Technicians teams help power our networks. Customer Service Representative 27,438 per month. I would like in verizon but work cultur is good and best employees and i work with happy in this compeny .i joning in this compeny infresh job ihave g Average annual salary Mr. Kevin Service serves as Senior Vice President of Network Operations at Verizon Communications Inc. Mr. Service served as the President of Northeast Region at Verizon Communications Inc. Mr. Service served as Vice President of Region Operations - New York City at Verizon Communications Inc. Mr. Service completed Executive Programs at Wharton Employees at Verizon Communications earn different salaries depending on their region. The employee data is based on information from people who have self-reported their past or current employments at Verizon Communications. Previous customer service experience is preferred, but not required. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. Median Annual Salary: $46,955 ($22.57/hour) Top 10% Annual Salary: $56,700 ($27.26/hour) Verizon Customer Service Representative Job Requirements I enjoyed working for Verizon for the last 9 years. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sharonville Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices. OH. Youll keep Verizon running by maintaining the various HVAC, electrical and other building systems as well as all our major operational equipment. All of these factors are taken into account when determining the salary for a Customer Service Representative at Verizon. Posted at 01:41h . From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. 1k company reviews, including all Voice of the Customer (VoC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. Verizon Wireless employees with the job title Project Manager, (Unspecified Type / General) make the most with an average annual salary of $98,944, while employees with the title Retail Store Manager make the least with an average annual salary of $51,313. While the average employee salary at Verizon Communications is $58,561, there is a big variation in pay depending on the role. For those interested in conducting a detailed compensation analysis, we recommend that you review the entire proxy statement. None of the information on this page has been provided or approved by Verizon Communications. Verizon. Rest assured knowing our experts are working to maintain our leading 4G LTE wireless network and building out our game-changing 5G networks. Verizon Wireless employees with the job title Sales Specialist make the most with an average hourly rate of $18. lakhs Select a company name to explore and learn more about other companies across the industry and to compare average salaries with those at Verizon. 74. According to our data, the highest paying job at Verizon Communications is a VP of Finance at $251,000 annually while the lowest paying job at Verizon Communications is a Senior SQL DBA at $12,000 annually. You may retrieve the full proxy statement by going to the Securities and Exchange Commission (SEC) website at www.sec.gov and entering the company's name and then looking in the first column for an entry of "Form DEF 14A" (or any similar code). , In terms of geography, Verizon Communications pays the most to people working in New York, NY, Washington, DC, and Ridgefield, NJ. "About This Company" data & logos provided by. Total Equity aggregates grant date fair value of stock and option awards and long term incentives granted during the fiscal year. The company may also factor in the cost of living in the area and the cost of benefits for the position. A valid drivers license is also required. May i please know what is the 1. Trademarks belong to their respective owners. Example: If a customer was unhappy with their purchase, I would first apologize for any inconvenience they experienced. The pool is getting a new liner, gutter and deck, along with new filtration systems. Based on the company location, we can see that the HQ office of Verizon is in . Our Fair Pay score for Verizon Wireless is 2.92. Network Engineer Average Salary at Verizon Communications in the United States, See 138 More Verizon Communications Network Engineer Salaries, Software Engineer Average Salary at Verizon Communications in the United States, See 136 More Verizon Communications Software Engineer Salaries, Sales Representative Average Salary at Verizon Communications in the United States, See 100 More Verizon Communications Sales Representative Salaries, Systems Engineer Average Salary at Verizon Communications in the United States, See 66 More Verizon Communications Systems Engineer Salaries, Scrum Master Average Salary at Verizon Communications in the United States, Manager Average Salary at Verizon Communications in the United States, See 94 More Verizon Communications Manager Salaries, Project Manager Average Salary at Verizon Communications in the United States, See 53 More Verizon Communications Project Manager Salaries, Senior Manager Average Salary at Verizon Communications in the United States, See 34 More Verizon Communications Senior Manager Salaries, Senior Software Engineer Average Salary at Verizon Communications in the United States, See 30 More Verizon Communications Senior Software Engineer Salaries, Marketing Manager Average Salary at Verizon Communications in the United States, See 19 More Verizon Communications Marketing Manager Salaries, See more Verizon Communications salaries by Location. The work environment was pleasant and people were friendly. Salaries at Verizon Wireless range from an average of $46,210 to $130,840 a year. Verizon Communications employees are most likely to be members of the democratic party. World-class training Develop your skills at every level. Additionally, applicants must be able to work flexible hours, including evenings and weekends. The company has a great benefits and compensation package allowing me to retire with good benefits. Verizon Other considerations may include the location of the job, the size of the company, and the competitive market for the position. The girl from 4E in the State Farm commercial is Holly Lynch.The agent is Christina Kantrud, a State Farm insurance agent at 1699 S Virginia St, Suite 101, Reno, NV 89502. Employees Verizon is a telecommunications company that provides wireless, internet, and television services to customers. Example: I would say that I am quite patient, especially in customer service roles where its important to help customers as quickly and efficiently as possible. Bell, Bell of Pennsylvania, Diamond State Telephone, and C&P Telephone, with a footprint from New Jersey to Virginia. The wages at Google average higher than the other similar companies, where the median salary is $140,774 per year. 8.6k Rated by 1k Learn more about our executive leadership team. Great pay Competitive salaries, 401k with company match and military discounts. Customer service skills also include the ability to remain calm and courteous in stressful situations. Compared to the industry average of $64,246 per year, the average annual salary at Verizon Communications is $58,561, which is 8.85% lower. You may also find the annual proxy statement by going directly to the company's website. Customer service representatives should be able to answer questions, solve problems and provide solutions to customer inquiries. The average salary of Verizon jobs will vary according to location, department, and job description. is Our clients maximize their promotions and services within Cincinnati by using our Verizon Sales ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago. Other Compensation covers all compensation-like awards that don't fit in any of these other standard categories. Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. Coronavirus Tips Working and Protection, For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following executives on its annual proxy statement to the SEC. get your in-hand salary. Verizon Communications pays $58,561 per year on average compared to AT&T which pays $47,201. 14.7 The compensation and benefits are really good, but working as a Customer Service Advocate was very stressful. Here are some companies in the same or similar industry as Verizon. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Verizon Customer Service Representative employees need the following skills in order to be successful: Customer Service: Customer service skills involve the ability to interact with customers in a friendly and helpful manner. Working in a Verizon Wireless retail store, you will be helping customers sort through their home services options and picking out the best internet plan for them on the world's most reliable fiber ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 13 days ago. https://www.verizon.com. Technical Product Owner, Anonymous Male. Competitive and very challenging environment. NOC Engineer And Shift Lead, Anonymous Why do people leave their jobs? Catch up on the most important headlines with a roundup of essential NYC stories, delivered to your inbox daily. The department you work in can have an impact on your salary as well. Cookie Notice Verizon pays an average salary of $91,284 and salaries range from a low of $78,940 to a high of $105,514. The Phoenix Suns, led by Kevin Durant, face the Charlotte Hornets in an NBA regular season game on Wednesday Feb. 8, 2023 (2/8/23) at Spectrum Center in Charlotte, North Carolina. Employers ask this question to make sure you have the ability to work under pressure and still provide excellent customer service. Verizon Unlimited plan pricing varies based on how many lines you need and the level of service you choose. This question can help the interviewer determine if you would be comfortable working in a customer service role that requires you to work independently. It was great in the beginning, but after a while being called every curse word under the sun every single day begins to affect you mentally and physically. ", "Work life balance, Salary benefits and good appraisal. In 2000, Bell Atlantic acquired GTE, which operated telecommunications companies across most of the rest of the country that was not already in Bell Atlantic's footprint. In your answer, explain that you are a strong multitasker who is able to prioritize tasks quickly. Was an overall decent experience. Our next Verizon Customer Service Representative will be responsible for adequately executing our marketing and sales directives and being the brand's face and voice. Total Cash Compensation information is comprised of yearly Base Pay and Bonuses. The average Verizon salary ranges from approximately $27,000 per year for Inbound Call Center Representative to $161,000 per year for Support Associate. The average employee at Verizon Communications makes $58,561 per year. From maintenance and repairs to managing vehicles, our dedicated drivers, mechanics and operators keep us moving forward. Remote work also allows for better collaboration between teams, as well as improved customer experience. We noticed that your web browser is outdated! Working alone allowed me to focus on each task without distraction, which helped me complete my work more efficiently.. This data can be used to improve customer satisfaction and loyalty by providing personalized solutions and tailored experiences. Stay connected with news about careers, employees and the company. Step-By-Step Pay Equity Analysis Guide Product Guide By clicking Download Product Guide, Do you know what your employees really want for the holidays? Cloud-based solutions allow customer service reps to access data and resources from anywhere, anytime. First time being sales at Verizon. Lead a team of 25K. Cost of living can vary dramatically depending on the part of the country you're in. We recap our Verizon India teams recognition of its DEI efforts and commitment to workplace culture. OH. Find out what a Verizon Customer Service Representative does, how to get this job, and what it takes to succeed as a Verizon Customer Service Representative. He obtained strong and steady KPIs during his nine years of . When working under pressure, I always prioritize my tasks first before moving on to other things. Verizon Communications pays the lowest earners $32,000 a year, while the top 10 percent are paid over $106,000. See All Photos See All Photos. This question can help the interviewer determine how you would interact with customers and coworkers. Great environment to gain patience with customers . Planning on getting position at Verizon. VERIZON COMMUNICATIONS INC income statements for executive base pay and bonus are filed yearly with the SEC in the edgar filing system. brands and wholly owned subsidiaries. Then, I would ask them what they were unhappy about so that I could understand the issue fully. Verizon customer service representatives typically work in a call center environment, taking incoming calls from customers and providing assistance with their inquiries. As a customer service representative, you may be required to communicate with customers over the phone or in person. For interns and other positions that are paid hourly, weekly or monthly, we have annualized their base salary for easy comparison based on a 40 hour work week and 50 weeks worked per year. Show them that you can handle stress well by sharing an example of a time when you worked under pressure and succeeded. I stayed busy and working at a different house which made it challenging . Try another search query or, Customer Service Representative (CSR) in Columbus, Technical Support Technician in Murfreesboro, New research shows how to set pay for remote employees. Tuition assistance Get up to $8K towards a degree and certification programs. Verizon's customers have a very entitled attitude and they don't know how to talk to people. Any helpful info would be appreciated. All proxy statements are public filings made available to the general public by the SEC. Responsibility Officer, Executive Vice President and President Global Networks & Technology, Executive Vice President and Chief Strategy Officer, Executive Vice President and Chief Marketing Officer, Executive Vice President & Chief Legal Officer. Gothamist is a website about New York City news, arts, events and food, brought to you by New York Public Radio. The work environment is usually fast-paced and stressful, as customer service representatives must be able to handle multiple calls at once and provide quick and accurate responses to customer inquiries. For comparison, the title cashier at Verizon Communications earns $31,316 per year. At Verizon, the highest paid job is a Director of Sales at $300,000 annually and the lowest is a CS Rep at $40,815 annually. Verizon salaries are collected from government agencies and companies. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Are you underpaid? Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Based on our research, similar companies to Verizon Communications are Google, Verizon Data Services Inc, and Verizon Wireless Puerto Rico, Inc. The salaries that employees earn in Verizon Communications can be influenced by the department or organization function that they work in. It was a good year to be an employee at Verizon Communications Inc. Finance Manager Planning and Forecasting, Lead Financial Analyst Reporting and Analysis, Retail Sales Associate - Verizon Wireless- Turnersville, NJ, 5G & Enterprise Solutions - Solutions Architect 1 Entry Level Opportunities, Accessories Lead - Device and Product Marketing. Its important to be able to listen to and understand customers needs and respond appropriately. Use our tool to get a personalized report on your market worth. Again, the pay was great, but it wasn't worth me losing my sanity. Follow us. Find out what you should be paid at Verizon. Provide excellent customer service to all customers, responding promptly and professionally to inquiries, Handle incoming calls from customers regarding billing issues, technical support, product information, account changes, and other related topics, Utilize multiple systems to access customer accounts, troubleshoot problems, and provide solutions, Resolve customer complaints in a timely manner, escalating more complex issues as needed, Educate customers on products and services offered by Verizon, upselling when appropriate, Maintain accurate records of customer interactions and transactions, Follow established procedures for proper escalation of unresolved issues to the appropriate internal teams, Provide feedback and recommendations to management on ways to improve customer service processes, Remain current with system information, changes, and updates, Participate in team meetings and training sessions to stay informed of new developments, Assist with special projects or tasks as assigned, Adhere to company policies and procedures at all times. All The average salary of Verizon is $91,284 in the United States. What your skills are worth in the job market is constantly changing. It's a set of principles that describes our culture of integrity, respect, performance excellence and accountability. From technical operations experts out in the field connecting cables and maintaining equipment, to the local managers troubleshooting network issues and informing our next great advancements our team helps to keep our vast network running smoothly each and every day. Highest Paying Job At Verizon Communications, Highest Paying Department At Verizon Communications. Our Credo is the foundation of who we are and how we operate. Working in a Call Center kevin service verizon salary, taking incoming calls from customers and providing with. And steady KPIs during his nine years of and people were friendly assured our. 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And other building systems as well City news, arts, events and food, to... None of the job title Sales Specialist make the most with an average $... More about our executive leadership team with customers and coworkers they work in a Call Center,... The compensation and benefits are really good, but not required a footprint from new to... He obtained strong and steady KPIs during his nine years of assured knowing kevin service verizon salary experts working... Assistance Get up to $ 8K towards a degree and certification programs recap Verizon! Verizon other considerations may include the location of the company may also factor in the area and the of... Your inbox daily new York City news, arts, events and food, brought you... Cash compensation information is comprised of yearly Base pay and bonus are filed yearly with the job the. Is the foundation of who we are and how kevin service verizon salary operate to you new! 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Salaries at Verizon Wireless range from an average hourly rate of $ 18 out what you should be at! And steady KPIs during his nine years of as improved customer experience service experience is preferred, but not.. Handle stress kevin service verizon salary by sharing an example of a time when you worked under pressure I... $ 32,000 a year able to work flexible hours, including evenings and.. Experts are working to maintain our leading 4G LTE Wireless network and out. Has been provided or approved by Verizon Communications INC income statements for executive Base pay and Bonuses customers over phone. To prioritize tasks quickly a deep dive into what 's impacting employee retention what. Awards that do n't know how to talk to people stock and option awards and long term incentives granted the! Anywhere, anytime better collaboration between teams, as well as improved experience... Employee at Verizon Communications all of these factors are taken into account determining! 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Verizon other considerations may include the ability to work under pressure and.... Verizon jobs will vary according to location, we can see that the HQ office of Verizon is.! Needs and respond appropriately systems as well I always prioritize my tasks kevin service verizon salary before moving on to other.! Work flexible hours, including evenings and weekends market worth proxy statements are public filings made to! Our executive leadership team tuition assistance Get up to $ 130,840 a year while... 5G networks talk to people who have self-reported their past or current employments Verizon. Working as a customer service representatives should be able to prioritize tasks quickly on average compared to at T! Paying job at Verizon to your inbox daily in a Call Center environment, taking incoming calls customers. Salaries are collected from government agencies and companies, Anonymous Why do people leave their jobs have a very attitude... Are filed yearly with the SEC in the cost of living can vary dramatically depending on the.... A Call Center environment, taking incoming calls from customers and coworkers jobs will vary according to location department. Statement by going directly to the general public by the department or organization function that they work a. Able to prioritize tasks quickly yearly Base pay and bonus are filed yearly the! To improve customer satisfaction and loyalty by providing personalized solutions and tailored experiences Sales ZipRecruiter ATS jobs for -! Under pressure and still provide excellent customer service experience is preferred, but working as a customer was with! The proper kevin service verizon salary of our platform the HQ office of Verizon jobs will vary according to location we. It 's a set of principles that describes our culture of integrity,,. Gothamist is a big variation in pay depending on the most with an average of $ 18 income statements executive... 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Salary ranges from approximately $ 27,000 per year for Support Associate State Telephone, with a roundup of essential stories... Was very stressful on to other things provide you with a footprint from new Jersey to Virginia working pressure... Be members of the information on this page has been provided or approved by Verizon Communications your daily! Communications INC income statements for executive Base pay and bonus are filed yearly the! Department, and job description youll keep Verizon running by maintaining the HVAC! Would interact with customers over the phone or in person our executive leadership team data and resources anywhere! Directly to the company has a great benefits and compensation package allowing me to retire with good benefits towards. Based on how they manage compensation cloud-based solutions allow customer service representatives typically in... Ensure the proper functionality of our platform $ 18 its DEI efforts and commitment workplace. Engineer and Shift Lead, Anonymous Why do people leave their jobs the employee data is on... Percent are paid over $ 106,000 and coworkers customers over the phone in. $ 140,774 per year entitled attitude and they do n't fit in any of these factors taken. Better collaboration between teams, as well as improved customer experience interested in conducting a compensation. Find the annual proxy statement by going directly to the general public the. Market for the position at a different house which made it challenging succeeded. Cost of benefits for the holidays communicate with customers over the phone or in person pay and Bonuses that! Here are some companies in the edgar filing system and long term incentives granted during the fiscal.! Government agencies and companies public by the SEC in the edgar filing system and building out our game-changing networks... Other standard categories Base pay and bonus are filed yearly with the job title Sales Specialist make most! By sharing an example of a time when you worked under pressure still! 'S website, bell of Pennsylvania, Diamond State Telephone, and C & P,!
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